Frequently Asked Questions
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PAYMENTS, CANCELLATIONS AND MAJOR HOLIDAYS
Payments
All general reservations will be charged a non-refundable deposit of at least one night stay.
***Please note the payment policy for Major Holidays, below***
Cancellations
COVID-19
During this COVID-19 health crisis, situations, information, and regulations are changing constantly. In order to protect ourselves as a small business, we ask that you consider these policies carefully before making any reservations.
COVID related Closures
No deposit refunds will be issued if we are forced to close, either by order of our local government, or federal mandate. Instead, to honor our commitment to you, if requested in advance of your reservation date, we will apply all received deposits to a future visit during the 2021 camping season and must be within 12 months of the originally scheduled arrival date.
If the campground is open and operating as normal, our standard cancellation policy applies
Deposits are non-refundable.
Changing dates may result in a cancellation fee. If your deposit is not received, we reserve the right to cancel your reservation and re-book your site.
Failure to show or early departures due to weather, etc., will receive no refund.
Please be aware we do not accept cancellations via email unless explicitly confirmed.
Major Holidays
Major Holidays are: Memorial Day, July 4th, Labor Day, Columbus Day, and the days immediately surrounding them.
All deposits and payments made for Major Holidays are non-refundable and all balances must be paid in full one month in advance of your stay. If your reservation is not paid in full or your deposit is not received, we reserve the right to cancel your reservation and re-book your site.
NEW DEC FIREWOOD REGULATIONS
On March 18, 2009 the NY DEC enacted a regulation to protect our forests from destructive invasive species. This is to stop invasive, exotic tree insects and diseases from further spreading in our state. In short, the regulation…
Prohibits transporting firewood within New York more than 50 miles from its source.
Leave firewood home – unless you live within 50 miles. This is not our rule, it is the DEC s.
State Penalties under the Environmental Conservation law, violations of these regulations aresubject to a $200 fine, plus a $100 civil penalty and up to 15 days in jail.
Firewood Bundle are for sale at campground. We sell seasoned hard wood, not pine.
Firewood purchased elsewhere, the DEC requires you to obtain a receipt from the dealer to show it came from within 50 miles of the campground.
Cutting or Burning branches or logs found on our property is prohibited.
CONTACT US
Email us:
Call us:
Our location:
68 Conklin HillRd,
Livingston Manor, NY 12758
We accept Cash, Venmo payments, Checks (in advance only), and online payments through Campspot.